I wanted to thank you for your recent assessment that you conducted on my orthotics. From previous discussions that we had regarding the orthotics that I had purchased from another supplier I had full expectations that my visit would require me to purchase a set of new orthotics from you.
To my surprise your assessment revealed that the current orthotics were sufficient and I really didn’t need to purchase new ones. The assessment that you conducted was very thorough and I truly felt that you had my best interest in mind.
I am convinced that had I gone to any other orthotic supplier they would have recommended that I purchase a new set just to ensure a sale. The fact that you did not try to sell me a new pair indicates your honesty and professionalism. I will be sure to recommend your services to anyone I know that have a requirement for orthotics. It is refreshing to know there are still service providers that operate with honesty and integrity.